jli29 Privacy Policy

01 Who We Are

jli29 is an online casino and sports betting platform operating at jli29.net and serving players across the Philippines. We offer a comprehensive gaming experience that includes JILI slots, live dealer casino tables, and sportsbook markets covering PBA, NBA, UFC, boxing, and more.

For the purposes of this Privacy Policy, "jli29," "we," "us," and "our" refer to the operator of the jli29.net platform. "You" and "your" refer to any individual who visits, registers on, or otherwise interacts with the jli29 platform.

This Privacy Policy applies to all personal data collected through jli29.net, our mobile-optimized web platform, and any communications between you and the jli29 support team via live chat or email.

02 Data We Collect

jli29 collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the platform, and from third-party verification and payment service providers.

2.1 Information You Provide Directly

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport number, driver's license, or UMID card number).
• Contact Data: Email address, mobile number, and residential address in the Philippines (including city — Metro Manila, Cebu, Davao, Quezon City, Makati, or elsewhere).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details, or USDT wallet address) sufficient to process deposits and withdrawals.
• KYC Documentation: Copies of government-issued photo ID, proof of address, and proof of payment method submitted during identity verification.
• Support Communications: Records of any live chat conversations, emails, or other communications you have with the jli29 support team.

2.2 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, bet amounts and outcomes, session duration, login timestamps, and navigation paths within the platform.
• Transaction Data: Records of all deposits, withdrawals, bonuses claimed, and wagers placed on your jli29 account.
• Cookie Data: Session cookies, persistent cookies, and similar tracking technologies as described in Section 6 below.

2.3 Data From Third Parties

• KYC / Identity Verification Providers: Confirmation of identity and age verification results from our third-party KYC partners.
• Payment Processors: Transaction status and confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and USDT gateway providers.
• Fraud Prevention Services: Risk scoring and device fingerprint data from our fraud detection partners.

03 How We Use Your Data

jli29 uses the personal data we collect for the following specific purposes:

jli29 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

04 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jli29 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the agreement between jli29 and you as a registered player — including account management, payment processing, and delivery of gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, PAGCOR regulatory requirements, and KYC mandates.
• Legitimate Interests: Processing is necessary for jli29's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your own privacy rights.
• Consent: Where required, jli29 will seek your explicit consent before processing your personal data — for example, for optional marketing communications. You may withdraw your consent at any time by contacting the jli29 support team.

05 Data Sharing & Disclosure

jli29 does not sell your personal data. We may share your personal data with third parties only in the following circumstances:

5.1 Service Providers

We share personal data with carefully selected third-party service providers who process data on our behalf and under our instruction. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, USDT gateways), fraud detection services, cloud hosting providers, and customer support platform providers. All service providers are contractually required to maintain appropriate data security standards.

5.2 Regulatory and Legal Authorities

jli29 may disclose your personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies in the Philippines where required to do so by applicable law, court order, or regulation — including disclosures required under Philippine anti-money laundering legislation.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the jli29 business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and your rights in relation to it.

5.4 With Your Consent

jli29 may share your personal data with other third parties where you have provided explicit prior consent to such sharing.

06 Cookies & Tracking Technologies

jli29 uses cookies and similar tracking technologies to operate the platform effectively, improve user experience, and support security functions. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. They cannot be disabled without affecting core platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience on jli29.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players navigate the jli29 platform, helping us identify areas for improvement. No individual player is identifiable from analytics data.
• Security Cookies: Used for fraud detection, bot identification, and ensuring that only legitimate users can access the platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jli29 platform, including your ability to stay logged in during a session.

07 Data Retention

jli29 retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, and as required to comply with applicable legal and regulatory obligations.

• Active Account Data: Retained for the full duration of your registered account on jli29, plus a minimum of five (5) years following account closure, to comply with anti-money laundering record-keeping requirements under Philippine law.
• KYC Documentation: Retained for a minimum of five (5) years after the end of the business relationship, as required by Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Retained for up to three (3) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Analytics Data: Retained in aggregated, anonymized form for up to two (2) years.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jli29's data destruction procedures.

08 Data Security

jli29 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jli29 platform.
• Encryption of sensitive personal data and financial information at rest within our server infrastructure.
• Strict access controls ensuring that personal data is only accessible to authorized jli29 personnel on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of the jli29 platform.
• Two-factor authentication options available to all registered jli29 players for additional account security.
• Incident response procedures to detect, investigate, and respond to any personal data breaches in a timely manner.

09 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jli29:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data jli29 holds about you, along with information about how it is being processed.
• Right to Rectification: You may request that inaccurate or incomplete personal data held by jli29 be corrected. You can update many details directly through your jli29 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to jli29's legal and regulatory retention obligations.
• Right to Data Portability: You may request that jli29 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal overrides.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Philippine National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jli29 support team via live chat or email at [email protected]. We will respond to all data privacy requests within thirty (30) days of receipt, as required by Philippine law.

10 Children's Privacy

The jli29 platform is strictly intended for players who are 21 years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. jli29 does not knowingly collect personal data from any person under the age of 21.

If jli29 becomes aware that personal data has been collected from a person under 21, the relevant account will be closed immediately, all associated data will be deleted, and any deposits will be returned less amounts already wagered, in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor in your care has registered on the jli29 platform, please contact our support team immediately via live chat or at [email protected] so that we can take prompt action.

11 Third-Party Links

The jli29 platform may contain references to third-party payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank solely for the purpose of facilitating transactions. These third-party services operate under their own privacy policies, which are independent of this jli29 Privacy Policy.

jli29 is not responsible for the privacy practices of any third-party service providers or their platforms. We encourage you to review the privacy policies of any third-party services you use in connection with your jli29 account — particularly the payment platforms you use for deposits and withdrawals.

12 Policy Updates

jli29 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes that materially affect how we process your personal data, jli29 will provide a more prominent notice — such as an in-platform notification or an email to your registered address — prior to the change taking effect.

Your continued use of the jli29 platform following any update to this Privacy Policy constitutes your acknowledgment of the updated version. If you do not agree with any updated Privacy Policy, you should discontinue use of the platform and close your account.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jli29, please get in touch with us through the following channels:

• Live Chat: Available 24/7 via the chat icon on jli29.net. Our support agents are trained in data privacy matters and can escalate requests to our Data Protection Officer where required.
• Email: [email protected] — for formal data privacy requests, please include "Data Privacy Request" in your subject line. We respond within 30 days as required by the Philippine Data Privacy Act.
• Languages: English and Filipino.

For account-specific data requests such as access to your personal data, correction requests, or account closure inquiries, you may also log in to your jli29 account via jli29 Login and access the relevant options within your Account Settings dashboard.